Trends are always an interesting thing. It is about leaning towards the consumers more and shifting your own operations to suit them best. Because come on quality work never goes out of style and there are only going to be increasing avenues for improvement. Commercial cleaning services are no exception.
Here is all you need to know about what’s happening in the industry. If you’re a consumer who is looking to hire a commercial cleaning company, you might as well weigh your vendor against these to have a look at if they are up-to-date with what’s happening around you.
1. Coronavirus and the change of routines ground-up
Every industry has been impacted in one way or the other by the pandemic, at least to some degree. Since it is about communicable viruses, hygiene, and cleanliness, it has revamped the entire commercial cleaning industry to a greater extent since it first emerged.
A lot of industries, manufacturing spaces, and offices that were previously only reliant on their in-house janitors are now outsourcing their requirements to authorized cleaning companies. This is because of the increased reliability that they offer. Being an expert in the areas of disinfection, they can leave with a completely safe premise that is absolutely free of any infectious germs.
And also, they do it mostly because PPEs come at a cost, and cleaners are bound to wear them when they enter these sensitive areas to safeguard themselves and the place from cross-contamination.
2. Eco-conscious cleaning
This shouldn’t come off as a surprise to you since this is being adopted sequentially by almost every cleaning company around the block. Climate change has been garnering a lot of attention worldwide and Sydney is no exception. Cleaning supplies in the past are by far some of the most harmful chemicals that were ever manufactured.
At JBN Cleaning, we are hell-bent on using quality supplies that are purely organic and 100% eco-friendly. By using these, we also hereby ensure that they go hand-in-hand with your health too. No more respiratory concerns or prospective allergies once you enter your premises after cleaning.
Adhering to standard protocols that are principally set by global entities like OSHA and CDC are also being taken as a hallmark that the companies follow today.
3. Constant communications and follow-ups
Clients these days are operating with an increased sense of awareness. The pandemic has taken them all out by shock and they want no more unexpected hiccups or surprises their way. They are thus working hand in hand with the commercial cleaning services to ensure that everything goes in accordance with the proposed plan.
They are also inquisitive about knowing much more about the companies background, their portfolios, success rates, years in the field to be all the more sure. So the better you keep your client informed, the higher will be your retention rate.
4. Free quotation
Knowing what they are signing up for beforehand is something the end-consumers seem to be keen on at this point. There is also a shift in expectations because of the diverse industry practice that the clients are opting for companies that provide separate add-on complimentary services along with the actual cleaning that they are looking for.
At JBN Cleaning, we provide a free quote that is not just assumed but also accurate by dropping down to your premise, analyze your comprehensive requirements, and give you an on spot quote.
5. Increased employee training for improved awareness
Extensive employee training is essential if you want to present your clients with quality outcomes. It can put you on the profitable end as the best commercial cleaning company. Because ultimately, even if you’re backed by years of industrial experience, one bad move by any one of your hires can ruin your reputation for a long period of time!
6. Dedicated niche services
It is not one solution that fits all anymore. There is a diverse range of services that are offered by cleaning companies these days. There are expert cleaners who are individually capable in diverse areas. Window cleaning, commercial cleaning, industrial cleaning, worship center cleaning, residential cleaning, strata cleaning, etc are some of the wide range of modules that are offered by professionals these days.
Automation and ease of work have been widely given a focus. This is because it is way better than manual cleaning to comprehensively cover all corners. There are cutting-edge cleaning products being developed each passing day. Commercial cleaners are all running after all these to keep themselves upgraded than their neighboring competitor. It makes the process all the more simple, easier and efficient like never before.
8. The marketing angle
Gone are those days where guerrilla marketing with solidly huge banners was used to turn heads and improve client reach. Digital marketing is how the cleaners are now making themselves visible to the masses. Through optimized websites, crafted digital ad strategies, and maintaining an informative social media handle, cleaning companies are now making their names heard to their audience.
All these trends come and go, but you know what remains? The satisfaction that you as a company deliver time and again is what is going to make you stand out even if you don’t stick to all these contemporary industrial updates.