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How COVID-19 has redefined the importance of medical cleaning?

How COVID-19 has redefined the importance of medical cleaning

COVID-19 has not just realigned customer preferences or personal hygiene consciousness. It has gone a lot farther into the fundamental framework of the entire cleaning process. Especially when it comes to medical cleaning services.

Hospital Acquired Infections have one of the most despised adverse events which have a prevalence of at least 19% worldwide at any given time. With the coronavirus being extremely communicable in nature, it has made everyone a lot more cautious to keep the most vulnerable places like health care facilities to be completely free from any infectious germs.

With the COVID-19 cleaning services protocols here to stay, what really has changed when it comes to medical cleaning?

1. The fundamentals

The entire outlook of cleaning has changed ground up. It’s, not just about moppingsweeping, or vacuuming anymore. Especially when it comes to sensitive efforts like cleaning hospital premises.

Cleaning is now a multi-stage affair with utmost priority given to disinfecting and sanitizing procedures to prevent germ accumulation or contamination. Proper training of your cleaning personnel is important if you want to make this effort a success. And it doesn’t stop there.

You’d have to furnish the cleaners with all the supplies they might need that differ from one surface to another

2. Surface disinfection

Reducing the risk of contagious diseases and infections majorly depends on this crucial process when it comes to medical cleaning services. People have started to realize that disinfection is not just something you do at outpatient rooms, bathrooms, or operation theaters.

It involves anything and everything that is inside your premises. Be it your table, chair, beds, trays, and anything that might be prone to be touched or used by the next person.

3. Focussing on the high-touch points

Now, this is another major concern involved in medical center cleaning services. High-touch points refer to surfaces like your switchboards, door handles, elevator buttons, rails of bedding, armrests of chairs, flush handles, tap openings, etc among others which are prone to be touched by multiple people all through the day.

They might accumulate different strains of germs over a period if left unattended and result in a lot of possible contamination. In fact, they are the primary reason for the spreading of Hospital Acquired Infections.

4. Cross-contamination awareness

Cleaners, be it your in-house janitors or commercial cleaning companies, are now instructed to be cautiously aware of cross-contamination aspects wherein they might possibly spread the germs either from the previous place they have cleaned or from their own self.

This is the reason why you should ensure that all the cleaning equipment and supplies are first disinfected properly before you go about disinfecting your premises. Also, ensure that your cleaners are properly equipped with sufficient Personal Protective Equipment when they go about their routine at your medical facility. If you’re a medical cleaning company, then the following is for you…

If you’re a medical cleaning company, then the following is for you…

1. Train your employees

The world has seen enough in the course of last year. The last you want to do is tarnish your brand reputation by sending incompetent cleaners to do the groundwork for you. While some companies are as experienced as JBN Cleaning, you need not worry if you’re relatively new here either. All you have to do is prepare a training schedule and stick by it no matter what. Impart your cleaners with thorough knowledge of the working procedures and the latest industry updates and each piece of equipment in detail.

For example, you might also have the possibility of having to do a niche service like carpet cleaning in the middle of cleaning a hospital. This is an unprecedented situation and yet you might be prepared beforehand by having all your cleaners master every subject.

2. Follow standard procedures

Medical center cleaning is one of the most sensitive jobs there can be. And hence, it is always advisable that you take notes from leading authoritative bodies like OSHA and CDC. This is to ensure that your procedures and cleaning strategies are aligned with global standards. This will not just help us deliver better results but also enhance your brand reputation among the masses.

3. Green cleaning all the way

Hospitals have patients walking in and out of the door all day long. The last thing you might want to do is escalate their existing conditions by giving them respiratory discomfort or other possible allergies thorough cleaning. This might be a very real possibility if you keep using chemical-intensive supplies and hence we at JBN Cleaning would suggest that you go with hand-picked organic supplies.

As an added brownie point, you’d also minimize your impact on the environment by switching to this green cleaning procedure.

4. Quality Anything else

Ensure that every one of your cleaners is aligned with your vision of delivering your promises to your clientele. Go above and beyond to deliver perfection and make sure you stick to your pre-devised strategies. Never compromise on any corners. Your business depends on the effectiveness of your cleaning procedures. So, make sure you get it right the first time.

5. Listen to feedback and also communicate effectively

This is something you should always practice. You might sometimes be proud of the work you did for a medical center cleaning but in reality, your client might not be on the same page as you, and they might’ve noticed something that you’ve missed out on.

So, always welcome constructive criticism. Listen to feedback and improve with every new premise that you attempt to clean. Communication is another aspect where you should improve time and again. Always keep your clients informed on what you can do for them and the limitations that you might be having. Keep your clients posted on the progress every now and then as you go about your work. Give them a safe space where they can speak without holding back to you on any further requirements they might be having.

It’s in crucial times like these where a lot of expectations might be set up on professional cleaning companies. Let’s put on a big smile and give the people what they really expect or even more so.


Cleaning Services
Explore more about JBN Cleaning

JBN Cleaning has been catering to all walks of cleaning for over a decade now. They employ this comprehensive experience to offer all their clients the best quality deliverables that exceed expectations. Be it your office cleaning, warehouse cleaning, industries, factories, educational institutions, or hospital cleaning. We’ll take care of all of it for you.

With advanced equipment, they’ll offer niche cleaning of any intensity without much back and forth. They do this all within the promised timeframes that you mutually fixate on during our first set of sales discussions. Our quotations are all customized to suit your exact requirements, so you only pay for what you opt for with us.

Even if you have any restoration works like garden maintenance or swimming pool re-dos, we’ll do it as per your requirement. All our cleaners carry a comprehensive experience that covers almost all the sectors there are. We can thus offer you even specific deep cleaning and disinfection services that can help you decontaminate your space and give it a fresh makeover.

We are recognized as the best commercial cleaning company in Sydney for the unmatchable work that we offer our clientele. We have worked with some of the best-known brands in Australia, and our client retention rate has stood at an unmatchable 85% for over ten years now. 100% satisfaction of clients is what we aspire to achieve time and again.

As a part of your package, we will:

  • Cover the corner to corner of your premises and do all the basic cleaning, sweeping, and mopping procedures
  • Send the right amount of resources that would be enough to cover the entire procedure as quickly as possible
  • Offer after-hours cleaning services or recurring cleaning packages like daily, weekly, bi-weekly, or monthly routines
  • Provide you comprehensive workers’ compensation schemes and insurance benefits to take care of any repairs or repercussions
  • Complete green cleaning procedures that are safe for the environment and your premises
  • Get access to supplies that are globally approved on their effectiveness against particular cleaning goals
JBN Cleaning

We have a history of 10+ years that has been backing us up so far with a seamless reputation for our spotless cleaning services. Be it the commercial segment or residential requirements, people have been choosing us for the dedication that we ever so offer.

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JBN Cleaning

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