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Privacy Policy

PRIVACY POLICY

JBN Cleaning is principally customer-centric and we value your time with us above all else. It is important to us that our customers, clients and even our one-time visitors retain their privacy while taking advantage of the services and the service information that we offer in our website. We have thus created this policy to demonstrate our commitment that benefit the protection of all the personal information you share with us.

We also hereby state that any information that we collect from the end-user on our website will be in accordance and in compliance with the complete scope of this privacy statement. For any further questions, write to us at [email protected]

Data Collection Sources

1. Website cookies

Through information gathering cookies, we collect your browser information including the type and the language, your IP address, tracking URLs through which you have reached our side which might include an email, an internet ad or a referral site, your action on our website which includes the number of pages you have viewed, the links you’ve clicked and you overall session period.

2. Form fields for information collection

When you reach to us with your information to understand more about our services, you’re likely to submit a form with your contact details. You may also give us your information through third-party sources including social media ads that are utilized for lead generation purposes or from other partner/ affiliate programs. The information that we collect through all these activities includes your first and last name, your email address, your location, your country, your phone number including the extension that applies for your country, your job title, your organization name, the number of employees that work under you, your gender and your birthday.

3. Website integrated communications

Once you provide us with your contact information, we’ll proceed to getting in touch with you through any suitable medium including SMS, email, phone or through applications like WhatsApp. We will be collecting and storing information like the chat transcripts, the email communications, call recordings etc., for follow-up purposes or to record your requirements to provide better solutions.

Data utilization purposes

1. For marketing purposes

Through the collection of your personal information and your browsing data with us, we put forth our products and services that might be of interest to you through email communications or by third-party ads. We will also provide you with an unsubscribe option for our newsletter or our promotions for you to opt out at any point.

2. For establishing communication

If you have established an interest with us by submitting your information through a form, we’ll call you to proceed with the sales cycle. We’ll be responding to your comments, questions and queries that you have through these follow-up communications and provide value without spamming you. We will also be responding the requests from your end through the same channels that you originally get in touch with JBN Cleaning.

3. For improving our website

By analyzing the trends of your usage, the overall log files, IP address and browser information, we track your movements and heat map to understand how we can better our UI/UX aspects to provide you with a better value that is also user-friendly.

We also use the information that you provide us for testimonials and are likely to upload it on our website to improve our credibility for the new users after your consent for the same. We may also use these testimonials for promotional purposes.

Data subject’s right

You have absolute rights to check any of the data points we have that concerns you and you can have it rectified with us. You can get in touch with us if you have any contradictions with our marketing practices. You can also restrict direct marketing if our services are no longer useful to you. You can also have your data points erased with us.

Depending on the country you reside, you might have your own set of data protection right including the right to access, update, correct, delete, object, port or restrict. Get in touch with us at [email protected] and we’ll assist you with all that you’re looking for and comply to the data right you are entitled to. You can withdraw your consent with us at any point as long as it’s within our reach.

Revision rights

We hereby reserve the right to revise this privacy statement as and when it is needed with or without any advanced notice. Please take a note to periodically visit this page to see for any revisions and to review the most current one.

Privacy compliance

By using jbncleaning.com.au, you acknowledge that you agree to both our terms and conditions statement and our internet privacy policy as mentioned here.  Please refrain from using the website if you have any disagreements with these policies.

Write to us at [email protected] if you have any more questions. Do have a look at our terms and conditions for further insights on our disclaimer and our policies.

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JBN Cleaning

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